We understand things happen:

Cancellation Policy

We understand things happen: an eccentric billionaire gives you tickets to Hawaii, a street magician teleports you to Kelowna, you get stuck in a supply closet at work… whatever the reason, you can’t make the appointment you booked with us. Please give us 24 hours’ notice if you need to cancel your appointment. We book our mechanics for you specifically, so if you cancel your appointment at the last minute that means we’ve probably turned away other customers and ordered parts for no reason 🙁

Credit card to hold a booking:

If you give less than 24 hours’ cancellation notice:

If you cancel when your mechanic is already on route to your location:

Cancellation fees are non-refundable. Credits on account are non-transferrable.

If you have any questions, feel free to call us or get free appoitment.